Paid Services Terms

Article 1 (Purpose)

The purpose of these Terms is to set forth the rights, obligations, and responsibilities of the Company and its Customers, as well as other necessary matters, in connection with the use of the paid products or paid services (hereinafter collectively referred to as the "Paid Services") provided by SNOW Corporation (hereinafter the "Company") through the Weegloo service (hereinafter the "Service").

Article 2 (Definitions)

① "Customer" means an individual, corporation, or organization that has agreed to these Terms and entered into a contract for the use of the Paid Services (the "Paid Services Agreement") with the Company.

② "FastSpring" means FastSpring.com Market Limited and its affiliates, which the Company has designated as its official reseller and seller of record (Merchant of Record) in connection with the payment and sale of the Paid Services.

Article 3 (Interpretation of the Terms)

Matters not provided for in these Terms and the interpretation of these Terms shall be governed by the Weegloo Terms of Service, relevant laws and regulations, and commercial practice.

Article 4 (Posting of the Details of the Paid Services, etc.)

① The Company shall display the following matters in a manner easily understandable to Customers on the initial screen for use of the Paid Services, the FAQ, notices, or similar locations:

1. The name or title of the Paid Services;
2. The name of the provider of the Paid Services (in the case of a corporation, the name of the corporation), its address, telephone number, and the like;
3. The specific details of the Paid Services, including their content, method of use, fees, and other conditions of use;
4. Matters concerning the period, method of exercise, and effect of the withdrawal of an offer, as well as refunds;
5. Matters concerning compensation for Customer damage, complaint handling, and dispute resolution.

② Where there are devices on which the Paid Services can be used and minimum technical specifications required for such use, the Company shall provide guidance thereon, such as recommended-specifications and related information.

Article 5 (Formation of the Agreement, etc.)

① A Paid Services Agreement is formed when a Customer agrees to these Terms and purchases the Paid Services through the payment means and methods designated by the Company or FastSpring.

② The Company may refuse to accept, or may withhold its acceptance of, a Customer's application for use in any of the following cases:

• Where the application is not made under the Customer's real name or is made using another person's name;
• Where the Customer enters false information or fails to enter the information requested by the Company;
• Where the payment is deemed to be a fraudulent payment resulting from misappropriation—such as a payment from a risk-designated IP address determined by taking into account bulk payments from the same IP address, consecutive payments from similar IDs, a history of misappropriation, and the like;
• Where a minor under the age of nineteen (19) applies without the consent of a legal representative;
• Where a minor seeks to use Paid Services that are prohibited from use under relevant laws and regulations, such as the Youth Protection Act;
• Where payment for the transaction has not actually been made or is likely not to be made;
• Where the Customer has violated the Weegloo Terms of Service, such as through copyright infringement;
• Where the Customer is subject to a restriction on use under the Weegloo Terms of Service;
• Where there is insufficient capacity in the service-related facilities, or there is a technical or operational problem;
• Where approving the application for use would otherwise violate relevant laws and regulations, public order and good morals, or the Company's relevant terms and conditions.

③ The time at which the Paid Services Agreement is formed shall be the point at which "Purchase Completed" is indicated in the application process.

④ Where a Paid Services Agreement has been duly concluded with a Customer, the Company shall promptly deliver to the Customer the details of the concluded agreement, including the matters set forth in each item of Article 4, Paragraph 1.

⑤ In order to use the Paid Services, a Customer shall, after agreeing to these Terms, pay the applicable fees in accordance with the conditions of use for each service.

⑥ Orders for, and payment processing of, the Paid Services are carried out through FastSpring. As the seller (Merchant of Record) for all orders of the Company's Paid Services, FastSpring is responsible for billing and collecting payments, issuing supporting documents such as receipts and tax invoices, collecting and remitting taxes, processing refunds, and handling Customer inquiries relating to payment, while the Company is responsible for providing the Paid Services. When making a payment through FastSpring, the Customer shall be deemed to have also agreed to FastSpring's Buyer Terms posted at https://fastspring.com/legal/terms-sale/ and FastSpring's privacy policy posted at https://fastspring.com/privacy/.

Article 6 (Special Provisions Concerning the Conclusion of Agreements by Minors, etc.)

① Where a Customer is a person with limited legal capacity, such as a minor (under the age of nineteen (19)), the Customer must, before purchasing the Paid Services, complete the procedures necessary for the legal act, including obtaining the consent of a legal representative (a parent, guardian, etc.). If a payment is made without the consent of a legal representative, the minor Customer or their legal representative may cancel the payment through the separate page below.

▶ Customer Support: Contact Us

② A legal representative may withdraw the consent under this Article at any time through the page referred to in Paragraph 1. In such case, however, purchases made prior to the time of withdrawal shall not be canceled.

③ Notwithstanding that the Customer is a minor, where the Customer, during the purchase process, represents themselves to be an adult (a person of full age)—by means such as misappropriating the identifying information of another person who is an adult—or completes the legal representative's consent procedure under this Article, or otherwise, by deceptive means such as making a payment using the payment information of another person who is an adult, causes the Company to believe that the Customer is an adult or that the consent of the Customer's legal representative has been obtained, then, as provided by relevant laws and regulations, neither the Customer nor the Customer's legal representative may unilaterally cancel the purchase of the Paid Services, even in the absence of the legal representative's consent.

④ Where a Customer is a person with limited legal capacity, such as a minor, the purchase of Paid Services may be restricted with respect to certain services designated by the Company among the Company's services. Services subject to such restrictions shall be separately notified in the details of the individual service.

Article 7 (Fees and Payment)

① The Paid Services are provided in the following categories: a free plan (Free), paid plans (Basic, Pro, etc.), and a customized plan (Enterprise). In the case of the customized plan (Enterprise), the conditions set forth in a separate agreement (such as a service order form) between the Company and the Customer shall apply together with these Terms, and where the contents of these Terms and such separate agreement conflict, the separate agreement shall prevail. The fees, usage limits, and features provided for each plan shall be as posted by the Company through the pricing-plan information page and documents, and these are incorporated into these Terms.

② Fees are displayed in U.S. dollars (USD), and at the final payment stage they may, in accordance with FastSpring's system, be converted into and charged in the local currency corresponding to the Customer's country of access or payment method. The exchange rate, currency-conversion fees, and related payment policies applicable to payments in local currency shall follow FastSpring's standards.

③ The fees for paid plans are charged in advance on a monthly basis, and the recurring payment date is the first day of each month (based on Coordinated Universal Time (UTC)). The fee for the first month in which a paid plan is initially paid for shall be calculated and charged on a pro-rata (daily) basis for the number of days remaining from the payment date to the last day of that month; the next payment date shall be the first day of the following month, and payment shall thereafter be made on the first day of each month. However, where the pro-rata amount falls below the minimum payment amount determined by the Company, no charge shall be made.

④ Unless the Customer cancels, the subscription automatically renews on the same terms upon the expiration of each billing cycle, and for the purpose of such automatic renewal the Customer's payment method information is stored with FastSpring. A Customer may request cancellation of the subscription at any time, and cancellation shall be processed in accordance with Paragraph 8. Cancellation of a subscription means that recurring payments cease from the next billing cycle, and fees for which payment has already been completed are not refunded. The Customer may continue to use the Paid Services until the remaining period of use already paid for ends, and upon the end of that period the Customer shall be converted to the free plan (Free).

⑤ FastSpring may collect and remit taxes in accordance with relevant laws and regulations, and the relevant supporting documents shall be issued in accordance with FastSpring's policies and relevant laws and regulations.

⑥ The Company may change the fees and usage limits. In the case of a change to usage limits that is disadvantageous to Customers, the Company shall give individual notice through electronic means, such as notices within the service and email, from thirty (30) days prior to the effective date, and a Customer who does not agree to the change may cancel the subscription by no later than the day before the effective date. If a Customer does not cancel the subscription by the day before the effective date, the changed usage limits shall apply from the renewal cycle arriving after the notified effective date. However, in the case of the conversion of a free trial to a paid plan or an increase in fees, the Company shall undergo the notification and prior-consent procedures required under relevant laws and regulations, and the subscription of a Customer who does not consent shall automatically terminate at the end of the billing cycle immediately preceding the notified effective date.

⑦ A Customer may request a change from the paid plan in use to a higher-tier paid plan, and such change shall take effect immediately upon the request. In that case, the Company shall calculate on a pro-rata (daily) basis the difference in fees between the two plans for the remaining billing cycle, charge that amount immediately to the payment method registered by the Customer, and charge the fees for the changed plan from the next payment date. Where no payment method is registered, or where an immediate charge is not possible under the policies of the payment service provider, the request shall be rejected and the Customer's plan shall remain as before, and the Company shall inform the Customer of the reason.

⑧ A Customer may at any time request a change from the paid plan in use to a lower-tier plan, or cancellation of the subscription (a change to the free plan). So as not to shorten the period of use for which the Customer has already paid, such change shall take effect not at the time of the request but from the next payment date, and until then the Customer shall continue to use the Paid Services of the previous plan. Cancellation of a subscription shall not be rejected regardless of the volume of resources the Customer is using. However, a change to a lower-tier plan between paid plans shall be rejected, and the Customer's plan shall remain as before, where the resources the Customer is using exceed the usage limits of the plan to which the Customer seeks to change. In that case, the Customer may organize the excess resources and submit the request again, or may request cancellation of the subscription. A Customer may reverse the change by submitting a further request before it takes effect.

⑨ Where, as a result of a change of plan under Paragraph 8 or Paragraph 11, the resources the Customer is using exceed the usage limits of the plan after the change, features that increase usage, such as the registration of new content or media and web hosting deployment, shall be restricted until the excess is resolved. The Company shall not arbitrarily select and delete the Customer's data, and the Customer may resolve the excess by deleting data. Stored data may be viewed and downloaded within the usage limits of the plan after the change. However, where the excess continues beyond a period determined and notified in advance by the Company, the Company may, after giving further notice, delete the data corresponding to the excess.

⑩ The Company may restrict the acceptance of requests under Paragraphs 7 and 8 for a certain period before and after processing recurring payments. Paragraphs 7 and 8 apply to changes between paid plans (Basic, Pro) and to changes from a paid plan to the free plan (Free). A conversion from the free plan to a paid plan shall be processed as an initial payment under Paragraph 3, and a conversion to the customized plan (Enterprise) or the termination thereof shall be as provided in the separate agreement referred to in Paragraph 1.

⑪ Where a recurring payment is not duly made with the payment method registered by the Customer, the Company shall grant a grace period of fifteen (15) days from the end date of the period of use already paid for (the scheduled payment date). During the grace period, the Customer's plan and usage limits shall be maintained so that the Customer may continue to use the Paid Services, and during that period the Company shall notify the Customer several times, through electronic means such as email, to change the payment method or to pay the outstanding fees. Where payment is not completed by the end of the grace period, the Company shall cancel the Customer's subscription and convert the Customer to the free plan (Free). In that case, Paragraph 9 shall apply to the resources the Customer is using. The Company shall not separately charge the outstanding fees or the use during the grace period. A Customer may resubscribe to a paid plan at any time under Paragraph 3.

Article 8 (Suspension and Modification of the Paid Services)

① Where the Company becomes unable to provide the Paid Services due to reasons such as a change in its line of business, discontinuation of the business, or a merger between businesses, the Company shall notify Customers by the method set forth in these Terms and shall compensate Customers in accordance with the conditions originally presented by the Company or as provided by relevant laws and regulations.

② Where there is a substantial reason, the Company may, in accordance with operational or technical needs, modify all or part of the Paid Services being provided, and shall post the relevant matters on the initial screen of the applicable service prior to the modification. However, where the modified content is material or disadvantageous to Customers, the Company shall give individual notice through electronic means, such as notices within the service and email, from thirty (30) days prior to the effective date thereof, and a Customer who does not agree to the material or disadvantageous modification may terminate the Paid Services Agreement.

Article 9 (Withdrawal of an Offer by the Customer, etc.)

① Pursuant to the Act on the Consumer Protection in Electronic Commerce, etc. (hereinafter the "E-Commerce Act"), a Customer may, with respect to the Paid Services, withdraw the offer and rescind the agreement (hereinafter "Withdrawal, etc.") within seven (7) days from the date on which a document concerning the terms of the agreement is delivered, or—where the supply of the Paid Services is made later than the receipt of such document—from the date on which the Paid Services are supplied or the supply thereof begins. However, where Withdrawal, etc. is not permitted, such as where the provision of the Paid Services has commenced, Withdrawal, etc. shall not be possible with respect to the portion for which provision has commenced, and the Company shall clearly notify the Customer of such grounds of impossibility at the time of payment for the Paid Services.

② Notwithstanding Paragraph 1, where the content of the Paid Services differs from that of the display or advertisement, or is performed in a manner different from the terms of the agreement, the Customer may exercise Withdrawal, etc. within three (3) months from the date on which the Paid Services were supplied, or within thirty (30) days from the date on which the Customer became aware, or could have become aware, of such fact.

③ Where a Customer exercises Withdrawal, etc. pursuant to Paragraphs 1 and 2, the Company shall proceed with the refund procedure in accordance with the E-Commerce Act, and other matters concerning Withdrawal, etc. under this Article shall be governed and handled in accordance with the E-Commerce Act.

④ Even after the period for Withdrawal, etc. under Paragraph 1 has elapsed, a Customer may terminate the Paid Services Agreement early at any time.

Article 10 (Termination and Restriction of Use by the Company)

① Where a Customer violates the Weegloo Terms of Service and, in accordance with the Weegloo Terms of Service, the Customer's access to the Subscription Services is suspended, restricted, or terminated, the use of the relevant Paid Services or the Paid Services Agreement shall correspondingly be suspended, restricted, or terminated to that extent.

② Where a Customer fails to pay fees that have become due, the Company shall demand payment within a reasonable period it sets, and if the fees are not paid within that period, the Company may suspend the use of the Paid Services or terminate the Paid Services Agreement.

③ A Customer may file an objection, in accordance with the procedures set by the Company, against a suspension, restriction, or termination under Paragraphs 1 and 2, and where the Company acknowledges that the objection is justified, the Company shall resume the use of the Service without delay.

Article 11 (Effect of Withdrawal, etc. and Termination of the Agreement)

① The Company shall refund the payment by the same method used for the payment within three (3) business days from the date on which the Customer expresses their intent to exercise Withdrawal, etc.; where a refund by the same method is not possible, the Company shall notify the Customer thereof in advance. However, in the case of a payment means requiring confirmation of receipt, the refund shall be made within three (3) business days from the date of confirmation of receipt.

② Where the Paid Services Agreement is terminated early for reasons not attributable to the Company, the Company shall refund to the Customer the remaining amount after deducting an amount equivalent to the Paid Services already provided and a reasonable refund processing fee. In such case, the deducted amount shall not exceed the consideration for the portion actually supplied and the scope permitted by relevant laws and regulations. The Company's refund standards shall be posted in the service help materials, the FAQ, or similar locations.

③ In refunding the above payment, where the Customer paid the price of the Paid Services by a payment means such as a credit card or electronic money, the Company shall, without delay, request the business operator that provided such payment means to suspend or cancel the billing for the price of the Paid Services.

④ Where the Company, the party that received payment for the Paid Services, and the party that entered into the Paid Services Agreement with the Customer are not the same person, each of them shall be jointly and severally liable for the performance of the obligations relating to Withdrawal, etc.

⑤ The Company shall determine the grounds and standards for a refund and request the refund from FastSpring, and FastSpring shall accordingly process the refund under this Article on behalf of the Company.

Article 12 (Compensation for Customer Damage Caused by Defects in the Paid Services, etc.)

The Company shall handle matters concerning the standards, scope, method, and procedures for compensating Customer damage caused by defects in the Paid Services, etc., in accordance with relevant laws and regulations.

Article 13 (Limitation of Liability)

① The Company shall be exempt from liability for the provision of the Paid Services where it is unable to provide the Paid Services due to a change in relevant laws and regulations, a natural disaster, or force majeure equivalent thereto.

② The Company shall not be liable for any impediment to the use of the Paid Services caused by reasons attributable to the Customer, unless there is a cause attributable to the Company.

③ The Company shall not be liable for any dispute, etc. arising between Customers, or between a Customer and a third party, through the medium of the Paid Services, unless there is a cause attributable to the Company.

Article 14 (Prohibition of Assignment)

A Customer may not assign to any other person the contractual status and the rights and obligations arising under these Terms, nor engage in any act of disposition thereof, such as making them the subject of a pledge.

Article 15 (Other Consumer Damage Compensation and Complaint Handling, etc.)

① Where damage occurs to a Customer—such as where the Customer is unable to normally use the purchased Paid Services due to the Company's willful misconduct or negligence—the Company shall make its best efforts to resolve the matter and shall, in addition, provide appropriate compensation for such damage.

② The Company operates the following channels to resolve consumers' concerns, including matters concerning consumer damage compensation, complaint handling, and dispute resolution, as well as matters concerning refunds:

▶ Email: support@Weegloo.com ▶ Customer Support: Contact Us

Article 16 (Miscellaneous)

① These Terms are supplementary terms to the Weegloo Terms of Service, and matters not provided for in these Terms shall be governed by the Weegloo Terms of Service.

② With respect to matters concerning the use of the Paid Services governed by these Terms, where the contents of these Terms conflict with those of the Weegloo Terms of Service, these Terms shall apply with precedence.

③ These Terms may be provided in English and Korean. In the event of any discrepancy or conflict between the two versions, the Korean version shall prevail.

[Addendum] These Terms shall take effect on August 21, 2026.