Paid Services Terms

Article 1 (Purpose)

The purpose of these Terms is to set forth the rights, obligations, and responsibilities of the Company and its Customers, as well as other necessary matters, in connection with the use of the paid products or paid services (hereinafter collectively referred to as the "Paid Services") provided by SNOW Corporation (hereinafter the "Company") through the Weegloo service (hereinafter the "Service").

Article 2 (Definitions)

① "Customer" means an individual, corporation, or organization that has agreed to these Terms and entered into a contract for the use of the Paid Services (the "Paid Services Agreement") with the Company.

② "FastSpring" means Bright Market, LLC d/b/a FastSpring and its affiliates, which are the official reseller and merchant of record (Merchant of Record) in connection with the payment and sale of the Paid Services.

Article 3 (Interpretation of the Terms)

Matters not provided for in these Terms and the interpretation of these Terms shall be governed by the Weegloo Terms of Service, relevant laws and regulations, and commercial practice.

Article 4 (Posting of the Details of the Paid Services, etc.)

① The Company shall display the following matters in a manner easily understandable to Customers on the initial screen for use of the Paid Services, the FAQ, notices, or similar locations:

1. The name or title of the Paid Services;
2. The name of the provider of the Paid Services (in the case of a corporation, the name of the corporation), its address, telephone number, and the like;
3. The specific details of the Paid Services, including their content, method of use, fees, and other conditions of use;
4. Matters concerning the period, method of exercise, and effect of the withdrawal of an offer, as well as refunds;
5. Matters concerning compensation for Customer damage, complaint handling, and dispute resolution.

② Where there are devices on which the Paid Services can be used and minimum technical specifications required for such use, the Company shall provide guidance thereon, such as recommended specifications and related information.

Article 5 (Formation of the Agreement, etc.)

① A Paid Services Agreement is formed when a Customer agrees to these Terms and purchases the Paid Services through the payment means and methods designated by the Company or FastSpring.

② The Company may refuse to accept, or may withhold its acceptance of, a Customer's application for use in any of the following cases:

• Where the application is not made under the Customer's real name or is made using another person's name;
• Where the Customer enters false information or fails to enter the information requested by the Company;
• Where the payment is deemed to be a fraudulent payment resulting from misappropriation—such as a payment from a risk-designated IP address determined by taking into account bulk payments from the same IP address, consecutive payments from similar IDs, a history of misappropriation, and the like;
• Where a minor under the age of nineteen (19) applies without the consent of a legal representative;
• Where a minor seeks to use Paid Services that are prohibited from use under relevant laws and regulations, such as the Youth Protection Act;
• Where payment for the transaction has not actually been made or is likely not to be made;
• Where the Customer has violated the Weegloo Terms of Service, such as through copyright infringement;
• Where the Customer is subject to a restriction on use under the Weegloo Terms of Service;
• Where there is insufficient capacity in the service-related facilities, or there is a technical or operational problem;
• Where approving the application for use would otherwise violate relevant laws and regulations, public order and good morals, or the Company's relevant terms and conditions.

③ The time at which the Paid Services Agreement is formed shall be the point at which "Purchase Completed" is indicated in the application process.

④ Where a Paid Services Agreement has been duly concluded with a Customer, the Company shall promptly deliver to the Customer the details of the concluded agreement, including the matters set forth in each item of Article 4, Paragraph 1.

⑤ In order to use the Paid Services, a Customer shall, after agreeing to these Terms, pay the applicable fees in accordance with the conditions of use for each service.

⑥ Orders for, and payment processing of, the Paid Services are carried out through FastSpring. As the seller (Merchant of Record) for all orders of the Company's Paid Services, FastSpring is responsible for billing and collecting payments, issuing supporting documents such as receipts and tax invoices, collecting and remitting taxes, processing refunds, and handling Customer inquiries relating to payment, while the Company is responsible for providing the Paid Services. When making a payment through FastSpring, the Customer shall be deemed to have also agreed to FastSpring's Buyer Terms posted at https://fastspring.com/legal/terms-sale/ and FastSpring's privacy policy posted at https://fastspring.com/privacy/.

Article 6 (Special Provisions Concerning the Conclusion of Agreements by Minors, etc.)

① Where a Customer is a person with limited legal capacity, such as a minor (under the age of nineteen (19)), the Customer must, before purchasing the Paid Services, complete the procedures necessary for the legal act, including obtaining the consent of a legal representative (a parent, guardian, etc.). If a payment is made without the consent of a legal representative, the minor Customer or their legal representative may cancel the payment through the separate page below.

▶ Customer Support: Contact Us

② A legal representative may withdraw the consent under this Article at any time through the page referred to in Paragraph 1. In such case, however, purchases made prior to the time of withdrawal shall not be canceled.

③ Notwithstanding that the Customer is a minor, where the Customer, during the purchase process, represents themselves to be an adult (a person of full age)—by means such as misappropriating the identifying information of another person who is an adult—or completes the legal representative's consent procedure under this Article, or otherwise, by deceptive means such as making a payment using the payment information of another person who is an adult, causes the Company to believe that the Customer is an adult or that the consent of the Customer's legal representative has been obtained, then, as provided by relevant laws and regulations, neither the Customer nor the Customer's legal representative may unilaterally cancel the purchase of the Paid Services, even in the absence of the legal representative's consent.

④ Where a Customer is a person with limited legal capacity, such as a minor, the purchase of Paid Services may be restricted with respect to certain services designated by the Company among the Company's services. Services subject to such restrictions shall be separately notified in the details of the individual service.

Article 7 (Fees and Payment)

① The Paid Services are provided in the following categories: a free plan (Free Plan), paid plans (Basic, Pro, etc.), and a customized plan (Enterprise). In the case of the customized plan (Enterprise), the conditions set forth in a separate agreement (such as a service order form) between the Company and the Customer shall apply together with these Terms, and where the contents of these Terms and such separate agreement conflict, the separate agreement shall prevail. The fees, usage limits, and features provided for each plan shall be as posted by the Company through the pricing-plan information page and documents, and these are incorporated into these Terms.

② Fees are displayed in U.S. dollars (USD), and at the final payment stage they may, in accordance with FastSpring's system, be converted into and charged in the local currency corresponding to the Customer's country of access or payment method. The exchange rate, currency-conversion fees, and related payment policies applicable to payments in local currency shall follow FastSpring's standards.

③ The fees for paid plans are charged monthly in advance, and the recurring payment date is the first day of each month (UTC). For the first month of a paid plan, the fee will be calculated on a pro rata basis for that period from the payment date to the last day of that month. The next payment date will be the first day of the following month, and payments will thereafter be made on the first day of each month. However, no fee will be charged if the pro-rated amount is less than the minimum payment amount specified by the Company.

④ Unless cancelled by the Customer, the subscription will automatically renew at the end of each billing cycle on the same terms, and the Customer's payment method information will be stored by FastSpring for automatic renewal. The Customer may cancel the subscription at any time, but cancellation will only stop recurring payments from the next billing cycle, and any fees already paid are non-refundable. The Customer may continue to use the Paid Services until the end of the remaining period already paid for, after which the Customer will be switched to the Free Plan.

⑤ FastSpring may collect and remit taxes in accordance with relevant laws and regulations, and the relevant supporting documents shall be issued in accordance with FastSpring's policies and relevant laws and regulations.

⑥ The Company may change the fees and usage limits. In the case of a change to usage limits that is disadvantageous to Customers, the Company shall give individual notice through electronic means, such as notices within the service and email, from thirty (30) days prior to the effective date, and a Customer who does not agree to the change may cancel the subscription by no later than the day before the effective date. If a Customer does not cancel the subscription by the day before the effective date, the changed usage limits shall apply from the renewal cycle arriving after the notified effective date. However, in the case of the conversion of a free trial to a paid plan or an increase in fees, the Company shall undergo the notification and prior-consent procedures required under relevant laws and regulations, and the subscription of a Customer who does not consent shall automatically terminate at the end of the billing cycle immediately preceding the notified effective date.

⑦ The Customer may request to upgrade from its current paid plan to a higher-tier paid plan, and the upgrade will take effect immediately. In this case, the Company will calculate on a pro rata basis the difference in fees between the two plans for the remainder of the billing cycle and immediately charge the Customer's registered payment method. From the next payment date, the fees for the upgraded plan will apply. If the Customer does not have a registered payment method or an immediate charge cannot be processed due to the payment processor's policies, the request will be rejected and the Customer's existing plan will remain unchanged. The Company will notify the Customer of the reason for the rejection.

⑧ The Customer may at any time request to downgrade from its current paid plan to a lower-tier plan or cancel its subscription (i.e. switch to the Free Plan). The change will take effect from the next payment date following the date of the request, rather than immediately, and the Customer may continue to use the Paid Services under its existing plan until then. A subscription cancellation will not be rejected regardless of the amount of resources being used by the Customer. However, if a downgrade between paid plans would cause the Customer's existing resource usage to exceed the usage limits of the lower-tier plan, the downgrade request will be rejected and the Customer's existing plan will remain unchanged. To request a downgrade between paid plans, the Customer must first remove (delete) any resources that would exceed the usage limits of the lower-tier plan and then submit the downgrade request again.

⑨ If, as a result of cancelling a subscription (i.e. switching to the Free Plan), the Customer's existing resource usage exceeds the usage limits of the Free Plan, the Customer must remove (delete) the excess resources. Until the excess usage is resolved, any services or features that would increase usage, including the registration of new content or media and web hosting deployment, will be restricted. In principle, the Company will not select and delete excess data at its discretion. However, if the excess usage continues for an extended period, the Company may suspend the Customer's account upon one month's prior notice. The Company may also, upon one month's prior notice, delete all of the Customer's data or, to the extent necessary to eliminate the excess usage, delete resources in the order determined by the Company based on the time they were stored (for clarity, starting with the resources stored earliest).

⑩ The Company may restrict the submission of requests under paragraph ⑦ or ⑧ for a certain period before and after processing recurring payments. A switch from the Free Plan to a paid plan will be treated as an initial payment under paragraph ③. A switch to, or cancellation of, a customized plan (Enterprise) will be governed by the separate agreement referred to in paragraph ①.

⑪ If a recurring payment cannot be successfully processed using the Customer's registered payment method, the Company will provide a 15-day grace period from the end of the period already paid for (i.e. the scheduled payment date). During the grace period, the Customer's plan and usage limits will remain unchanged and the Customer may continue to use the Paid Services. During this period, the Company will notify the Customer by email or other electronic means to update its payment method or pay the outstanding fees. If payment is not completed by the end of the grace period, the Company may cancel the Customer's subscription and switch the Customer to the Free Plan. In such case, paragraph ⑨ will apply to the Customer's resources. The Company will not separately charge the Customer for any unpaid fees or use of the Paid Services during the grace period. The Customer may subscribe to a paid plan again at any time in accordance with paragraph ③. However, if unsuccessful payments using the Customer's registered payment method occur repeatedly, the Company may notify the Customer to prevent further recurrence. If unsuccessful payments continue after such notice, the Company may determine that the Customer is abusing the grace period under this paragraph and terminate both the Customer's agreement for use of the Services and its agreement for use of the Paid Services upon 15 days' prior notice.

Article 8 (Suspension and Modification of the Paid Services)

① Where the Company becomes unable to provide the Paid Services due to reasons such as a change in its line of business, discontinuation of the business, or a merger between businesses, the Company shall notify Customers by the method set forth in these Terms and shall compensate Customers in accordance with the conditions originally presented by the Company or as provided by relevant laws and regulations.

② Where there is a substantial reason, the Company may, in accordance with operational or technical needs, modify all or part of the Paid Services being provided, and shall post the relevant matters on the initial screen of the applicable service prior to the modification. However, where the modified content is material or disadvantageous to Customers, the Company shall give individual notice through electronic means, such as notices within the service and email, from thirty (30) days prior to the effective date thereof, and a Customer who does not agree to the material or disadvantageous modification may terminate the Paid Services Agreement.

Article 9 (Withdrawal of an Offer by the Customer, etc.)

① Pursuant to the Act on the Consumer Protection in Electronic Commerce, etc. (hereinafter the "E-Commerce Act"), a Customer may, with respect to the Paid Services, withdraw the offer and rescind the agreement (hereinafter "Withdrawal, etc.") within seven (7) days from the date on which a document concerning the terms of the agreement is delivered, or—where the supply of the Paid Services is made later than the receipt of such document—from the date on which the Paid Services are supplied or the supply thereof begins. However, where Withdrawal, etc. is not permitted, such as where the provision of the Paid Services has commenced, Withdrawal, etc. shall not be possible with respect to the portion for which provision has commenced, and the Company shall clearly notify the Customer of such grounds of impossibility at the time of payment for the Paid Services.

② Notwithstanding Paragraph 1, where the content of the Paid Services differs from that of the display or advertisement, or is performed in a manner different from the terms of the agreement, the Customer may exercise Withdrawal, etc. within three (3) months from the date on which the Paid Services were supplied, or within thirty (30) days from the date on which the Customer became aware, or could have become aware, of such fact.

③ Where a Customer exercises Withdrawal, etc. pursuant to Paragraphs 1 and 2, the Company shall proceed with the refund procedure in accordance with the E-Commerce Act, and other matters concerning Withdrawal, etc. under this Article shall be governed and handled in accordance with the E-Commerce Act.

④ Even after the period for Withdrawal, etc. under Paragraph 1 has elapsed, a Customer may terminate the Paid Services Agreement early at any time.

Article 10 (Termination and Restriction of Use by the Company)

① Where a Customer violates the Weegloo Terms of Service and, in accordance with the Weegloo Terms of Service, the Customer's access to the Subscription Services is suspended, restricted, or terminated, the use of the relevant Paid Services or the Paid Services Agreement shall correspondingly be suspended, restricted, or terminated to that extent.

② Where a Customer fails to pay fees that have become due, the Company shall demand payment within a reasonable period it sets, and if the fees are not paid within that period, the Company may suspend the use of the Paid Services or terminate the Paid Services Agreement.

③ A Customer may file an objection, in accordance with the procedures set by the Company, against a suspension, restriction, or termination under Paragraphs 1 and 2, and where the Company acknowledges that the objection is justified, the Company shall resume the use of the Service without delay.

Article 11 (Effect of Withdrawal, etc. and Termination of the Agreement)

① The Company shall refund the payment by the same method used for the payment within three (3) business days from the date on which the Customer expresses their intent to exercise Withdrawal, etc.; where a refund by the same method is not possible, the Company shall notify the Customer thereof in advance. However, in the case of a payment means requiring confirmation of receipt, the refund shall be made within three (3) business days from the date of confirmation of receipt.

② Where the Paid Services Agreement is terminated early for reasons not attributable to the Company, the Company shall refund to the Customer the remaining amount after deducting an amount equivalent to the Paid Services already provided and a reasonable refund processing fee. In such case, the deducted amount shall not exceed the consideration for the portion actually supplied and the scope permitted by relevant laws and regulations. The Company's refund standards shall be posted in the service help materials, the FAQ, or similar locations.

③ In refunding the above payment, where the Customer paid the price of the Paid Services by a payment means such as a credit card or electronic money, the Company shall, without delay, request the business operator that provided such payment means to suspend or cancel the billing for the price of the Paid Services.

④ Where the Company, the party that received payment for the Paid Services, and the party that entered into the Paid Services Agreement with the Customer are not the same person, each of them shall be jointly and severally liable for the performance of the obligations relating to Withdrawal, etc.

⑤ The Company shall determine the grounds and standards for a refund and request the refund from FastSpring, and FastSpring shall accordingly process the refund under this Article on behalf of the Company.

Article 12 (Compensation for Customer Damage Caused by Defects in the Paid Services, etc.)

The Company shall handle matters concerning the standards, scope, method, and procedures for compensating Customer damage caused by defects in the Paid Services, etc., in accordance with relevant laws and regulations.

Article 13 (Limitation of Liability)

① The Company shall be exempt from liability for the provision of the Paid Services where it is unable to provide the Paid Services due to a change in relevant laws and regulations, a natural disaster, or force majeure equivalent thereto.

② The Company shall not be liable for any impediment to the use of the Paid Services caused by reasons attributable to the Customer, unless there is a cause attributable to the Company.

③ The Company shall not be liable for any dispute, etc. arising between Customers, or between a Customer and a third party, through the medium of the Paid Services, unless there is a cause attributable to the Company.

Article 14 (Prohibition of Assignment)

A Customer may not assign to any other person the contractual status and the rights and obligations arising under these Terms, nor engage in any act of disposition thereof, such as making them the subject of a pledge.

Article 15 (Other Consumer Damage Compensation and Complaint Handling, etc.)

① Where damage occurs to a Customer—such as where the Customer is unable to normally use the purchased Paid Services due to the Company's willful misconduct or negligence—the Company shall make its best efforts to resolve the matter and shall, in addition, provide appropriate compensation for such damage.

② The Company operates the following channels to resolve consumers' concerns, including matters concerning consumer damage compensation, complaint handling, and dispute resolution, as well as matters concerning refunds:

▶ Email: support@weegloo.com
▶ Customer Support: Contact Us

Article 16 (Miscellaneous)

① These Terms are supplementary terms to the Weegloo Terms of Service, and matters not provided for in these Terms shall be governed by the Weegloo Terms of Service.

② With respect to matters concerning the use of the Paid Services governed by these Terms, where the contents of these Terms conflict with those of the Weegloo Terms of Service, these Terms shall apply with precedence.

③ These Terms may be provided in English and Korean. In the event of any discrepancy or conflict between the two versions, the Korean version shall prevail.

[Addendum]

These Terms shall take effect on August 21, 2026.